Returns & Exchanges
At Silver Fern™ Brand, we want you to love your purchase as much as we loved designing it. If your selection doesn't fit perfectly or meet your expectations, we offer a seamless return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; ensure all items are unworn, unwashed, and have the original tags attached.
- 4.Receive Your Refund
After our warehouse team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.